B2B E‑Commerce Rebuild — Industrial Equipment Supplier

How we replaced a decade of technical debt with a modern, mobile-first platform that the team can actually use.

The Challenge

A decade-old site that was actively hurting the business.

 

The supplier was stuck with custom legacy code that had become a liability across every dimension. The impact was undeniable: lost leads, frustrated customers, and a digital presence that actively eroded trust and credibility.

 

These were the pain points the client was desperate to resolve — the very issues they were “crying about” in every conversation.

  • Outdated & inflexible
    Built on legacy code that resisted every improvement.
  • Broken commerce
    No product pricing, no checkout, no functioning quote system.
  • Visually weak
    Poor UI and confusing navigation that buried key products.
  • Non-responsive
    Unusable on mobile, with bloated menus and rigid layouts.
  • Inaccessible
    Failed WCAG, missing alt text and ARIA labels.
  • Unoptimised
    No lazy loading, no compression, no structured SEO data.

The Solution

A ground-up rebuild on WordPress + WooCommerce.

 

No off-the-shelf themes, no compromises. A custom-coded platform tailored to B2B workflows.

01

Modular Page Architecture

17 reusable ACF-driven modules — hero banners, product carousels, USP sections, supplier logos, team profiles, social feeds — giving the client full editorial control without touching code.

02

Quote-to-Order Workflow

A complete RFQ pipeline with PO validation, duplicate detection, AJAX persistence, and automatic quote-to-order conversion.

03

Advanced Product Search

SKU and OEM reference matching with character normalisation — accurate results even from imperfect queries.

04

Custom Admin Tooling

Inline order status updates, colour-coded highlights, date-range filters, and account number integration into PDFs.

05

Performance-Optimised Assets

Conditional script loading, preloaded hero images, stripped legacy tags, cache-busted assets — all tuned for speed.

06

Responsive-First Design

SASS + Swiper layouts that adapt seamlessly across desktop, tablet and mobile.

07

Multi-Channel Engagement

WhatsApp CTAs, LinkedIn embeds, Instagram feeds — connecting customers across platforms.

08

Secure by Default

Nonces, capability checks, sanitisation and escaping baked into every form and action.

The Outcome

A maintainable, mobile-first platform built for growth.

 

The supplier now has a B2B platform that replaced years of technical debt. They gained:

 

  • A working checkout and quote system
  • A content workflow their team can actually use
  • A secure, scalable codebase ready for future growth
Livan Digital Solutions UK

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